Direct Communication

We’re here to help you write

Whether you have questions about custom domains, billing, or feedback on typography, we’d love to hear from you.

Primary Support

General & Writer Support

For questions about your publication, help setting up custom domains, billing inquiries, or feature suggestions:

team@typejot.com

Response time: We answer every writer inquiry within 24 business hours.

Trust & Safety

Abuse, Copyright & Security

To report spam, phishing, unauthorized copyright infringement, or platform vulnerabilities:

abuse@typejot.com

You can also use our automated Public Report Form for rapid review.

Tips for faster support

01

Include your blog handle

Tell us your subdomain (e.g. yourname.typejot.com) or custom domain so we can locate your edge records immediately.

02

Send from your verified email

Whenever possible, write to us from the email address registered with your publication so we can confirm account ownership.

03

Attach receipts or error notices

If inquiring about an email that did not publish, include the original subject line and any bounce notifications you received.